Company details and privacy

Service provider and controller

Heckler Consulting is a service of Prime Collect. The controller is Prime Collect (Niko Tuovinen), Finnish business ID 3587882-5. Address: Täkypolku 16, 71800 Siilinjärvi, Finland. For privacy requests, contact info@primecollect.fi or +358 40 073 0994.

What we process and why

When you send an enquiry, we process the name, business, role, contact details and information about your request that you supply. We use these to answer you, prepare a proposal and contact you in your preferred way. Providing information is voluntary, but a contact address and enough information about your needs are necessary for a response.

Our legal basis is our legitimate interest in responding to a business enquiry and preparing potential cooperation. If we make an agreement, information required for fulfilling the agreement and complying with legal obligations is processed on the applicable basis. We do not add you to a marketing list merely because you requested a proposal.

Drafts and sending

Your answers stay in your browser until you choose to send the enquiry. Selecting “Save draft” also stores your answers, including contact details, in local storage on your device. You can remove the draft using the Clear button or by clearing site data in your browser. Avoid saving a draft on a shared device.

“Send enquiry” submits the form through the website server and the Resend email service to info@primecollect.fi and primecollect.fi@gmail.com. This does not happen just by filling out the form. Alternatively, “Send using my email app” opens a message draft that you send yourself. Sending is subject to the availability of the site's email service; the email-app option remains available when automatic delivery is unavailable.

Retention and recipients

We keep enquiries and related correspondence for as long as needed to handle them and any follow-up. If no customer relationship begins, we aim to remove unnecessary enquiries no later than 12 months after the last contact. Customer and invoicing records are kept as required by the contract and applicable law.

Only those handling the enquiry at Prime Collect access it. Email and website providers may process data to supply their services. Resend handles email contents and delivery information. Resend, its subcontractors and our email providers may process information outside the EU/EEA. Its data processing terms and subprocessor list describe its arrangements and transfer safeguards. We do not publish enquiries or disclose them for other marketing purposes.

Cookies and technical information

The business section's own code does not use analytics or advertising cookies. Optional draft saving uses browser local storage. To prevent misuse of submissions, the server keeps short-lived rate counters derived from a hash of an IP address; it does not retain the original IP address in that counter. These counters expire within a day and are removed during subsequent submissions. Form contents are not stored in the website database. Hosting may process ordinary connection and log data for operation and security. If we add tracking or external embeds later, we will update this notice and any necessary consent controls before doing so.

Your rights

You may request access to, correction or deletion of your personal information, restriction of processing, or object to processing based on legitimate interests. Legal limitations may apply. Contact info@primecollect.fi. You may complain to the Finnish Data Protection Ombudsman if you believe data protection law has been breached.

We do not make automated decisions or profile people based on business enquiries.